MadridOffshore.com

Call Centre Association
UK trade association representing the call and contact centres.
www.cca.org.uk/

Call Centre News
A fortnightly subscription newsletter designed specifically to cover the fast growing Australian call centre industry.
www.callcentrenews.com.au/

Cygnet Call Centre
Offers global 24 hour answering, network monitoring, order taking, and list updating services. Includes testimonials.
www.cygnet-call-centre.co.uk/

Call Centre Development
(AU) - A consulting firm focusing on customer contact and service delivery strategies. CCD work across diverse industry sectors such as government, health, finance, education and energy.
www.ccd.net.au/

Advanced Call Centre Consulting
(CA) - Offers contact centre technology and workforce management consulting. Features project management, strategic planning, cost benefit analysis and cost reduction studies.
www.accs-consulting.com/

Call Centre Managers Forum
Business Information and Resources for Call Center Managers.
www.callcentres.com.au/

Call Centre Management Specialists Limited
(UK) - Provide consultation services and solutions to the call centre industry.
www.callcentre-specialists.co.uk/

Call Centre Uk
Offer outbound services including telesales, appointment setting, and lead generation.
www.callcentreuk.com/

BPOM 2006: Business Process Outsourcing and Modeling
Theme: Competitiveness and Value-Added Services for an Outsourcing Destination. Mauritius, 28-30 June 2006. Submission deadline: 30 April 2006.
www.bpom.org/

Contact Centre Action
(AU) - Provides consultancy in the people, process, workflow, efficiency aspects of call centres.
www.ccaction.com.au/